Claim Track

This central aspect of the system provides transparency for all members of staff, clients and customers covering every individual and collective task.

On-line Claim Track is our secure web-broadcast of a claims status Incorporating a ‘Google’ style search facility.

Through our clear Control Panel, it allows you to navigate easily through the claim, keeping a real-time comments log throughout the claim lifetime. Complete file attachments and history log all in one ‘basket’. Driven by the powerful Sponge Software database engine delivering transparency, speed and co-ordination between every stakeholder!

Gives you Unique and Real-Time interactive communication tools for:

• Claim Contacts
• Claim Status
• Scope of Works
• Digital Imagery
• Communication Log

This results in increased customer retention and client satisfaction!